Quick answers about delivery, payment, returns and more.
Most orders arrive within 2–4 working days depending on your city. You will receive a tracking number once your order is dispatched.
Yes. Cash on Delivery is available across Pakistan — you pay when your parcel arrives.
Yes. You can open and check your parcel in front of the rider before paying.
Eligible products can be returned or exchanged within 7 days of delivery. Please read our Return & Refund Policy and Exchange Policy for details.
Contact us within 7 days of delivery with photos or an unboxing video. We will arrange an exchange or refund as per our policy.
Yes. Every order is checked before it is packed and dispatched.
Message us on WhatsApp at 0327 9182949 or email hellochmmart@gmail.com. You can also use our contact form.
Yes, we deliver to most cities and towns across Pakistan through our courier partners.
Our team may call or WhatsApp you to confirm your order and address before dispatch.