Return & Refund Policy

We want you to be happy with your order. If something is not right, we will help.

7-Day Returns on Eligible Products

You can request a return within 7 days of delivery for eligible products if the item is damaged, defective, incorrect or not as described.

Conditions

• The product must be unused and in its original packaging with all accessories.
• Please share an unboxing video or clear photos of the issue.
• Hygiene products (e.g. baby feeding items) can only be returned if damaged or incorrect.

How to Request a Return

1. Contact us on WhatsApp 0327 9182949 or email hellochmmart@gmail.com with your order number.
2. Share photos/video of the issue.
3. Our team will guide you on the next steps.

Refunds

Approved refunds are processed within [X] working days via [bank transfer / JazzCash / Easypaisa].